Conditions of Use – Consumer

Terms of Sale

There is no minimum order in terms of number of articles or price. All prices include VAT.

Terms of Delivery and Freight Costs (Sweden)

Deliveries are made by mail or postal parcelservice depending on weight.
Estimated shipping cost is shown in the shopping cart when you put in one or more products. The checkout shows the total shipping cost for your order. Normally, the following shipping costs apply in Sweden:

Frakt: 29,00 kr

Terms of delivery and freight costs (outside Sweden)

When logged in, the freight to your country is displayed. You choose country in your customer details when registering.

Delivery Time

The delivery time for goods in storage is normally 1-3 working days (postal delivery will be, at most about 2 working days for parcel post). But we can not guarantee that the goods will arrive within the specified deadline when unforeseen delays may occur. We will not compensate for the inconvenience that may arise at any delay.

Payment Terms

Delivery normally takes place against invoice. Payment terms 20 days. In the event of late payment a reminder fee is imposed based on the amount permitted by law, currently SEK 50 and penalty interest of 24% plus the applicable reference rate. Simplified credit without knowledge copy is made and delivery is normally made to the nationally registered address. Alternative payment methods are advance payment or card. Always contact customer service before making an advance payment. We do not ship for cash on delivery.

The following fees will be charged:


Payment in Advance

Advance payment can be done in three ways. After registered order an e-mail will be sent as confirmation of your order. When advance paymentis required there are two ways described in the message, card payment via the link to our card page or payment of the specified orders sum to our PlusGiro account. Alternatively, you can wait a few days, then an invoice will arrive in the mail (postal delivery). When we register your advance payment your goods will be shipped.

Secure payment by credit card

We accept payment with card. We accept VISA, MasterCard, American Express. We co-operate with PayEx to guarantie secure transactions. Your cardnumber is sent through an encrypted connection direct to your bank and the information is not stored on our servers.

Please note that you are responsible for packaging the goods so that they can not reasonably be damaged during delivery. Goods that are damaged upon arrival due. inadequate packing will be charged to you.


We reserve the right for any typographical and outgoing goods. We have no responsibility to deliver orders with incorrect pricing or product specifications due to typographical errors.

Safe with Us

We follow the Swedish law (distansavtalslagen), The Swedish Consumer Agency (Konsumentverket) and ARN - The National Board for Consumer Complaints (allmänna reklamationsnämnden) and hope that you feel safe and comfortable as a customer with us.

StjärnDistribution AB 556612-7444